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Broadband Internet Grows to 25 Million in the U.S.

Top Providers Added a Record 7.4 Million Broadband Subscribers in 2003

Durham, NH – March 8, 2004 – Leichtman Research Group, Inc. (LRG) found that, as of the end of 2003, the leading US cable and DSL providers accumulated over 24.6 million high-speed Internet subscribers. The year also saw record growth for broadband as the twenty largest cable and DSL providers in the US – representing about 98% of the market – added a combined 7.4 million high-speed Internet subscribers in 2003.

Additional broadband provider results include:

  • The top cable companies netted 60% of the broadband additions in 2003, with cable adding about 4.5 million broadband Internet subscribers compared to close to 3 million added by the major DSL providers over the same time period
  • The top cable broadband providers now have a 63% share of the overall market versus DSL and account for over 15.5 million high-speed Internet subscribers compared to 9.1 million for DSL
  • The fourth quarter of 2003 was the best quarter ever for DSL providers, with DSL adding nearly 870,000 net additional subscribers, capturing 45% of the net high-speed Internet additions for the quarter compared to 55% for cable

A new LRG study, Broadband Internet Access & Services in the Home 2004, based on a survey of 1,600 households nationwide, reveals details on the usage and opinions of these broadband subscribers and other online households.

Key findings include:

  • 62% of residential households subscribe to an online service at home, and about one-third of this group subscribes to broadband
  • 73% of broadband subscribers are “very satisfied” with their Internet service compared to 49% of narrowband/dial-up subscribers
  • About 30% of current narrowband subscribers are interested in getting broadband

“Clearly the market for broadband has become more competitive in the past year, and competition will only intensify as the number of broadband subscribers in the US doubles over the next four years,” said Bruce Leichtman, president and principal analyst for Leichtman Research Group, Inc. “Yet it is premature to proclaim that DSL is catching up to cable. As the totals indicate, this would be akin to congratulating a basketball team that was losing by 20 points after the 1st quarter for only being down by 24 points at halftime.”

Broadband Internet Provider Subscribers at end of 2003 Net Adds in 2003
Cable
Comcast 5,283,900 1,663,600
Time Warner 3,228,000 802,000
Cox 1,988,527 580,577
Charter 1,565,600 427,500
Cablevision 1,057,020 286,895
Adelphia* 951,406 324,236
Bright House Networks** 620,000 130,000
Mediacom 280,000 89,000
Insight 230,000 85,200
RCN** 195,000 42,669
Cable One 133,800 54,400
Total Top Cable 15,533,253 4,486,077
DSL
SBC 3,516,000 1,317,000
Verizon 2,319,000 649,000
Bell South 1,462,000 441,000
Qwest 637,000 127,000
Covad 517,000 136,000
Sprint 304,000 153,000
ALLTEL 153,028 82,846
Cincinnati Bell 99,000 24,400
Century Tel 83,400 31,100
Total Top DSL 9,090,428 2,961,346
Total Broadband*** 24,623,681 7,447,423
Sources: The Companies and Leichtman Research Group, Inc.
* Adelphia subscriber counts do not include properties owned by the Rigas family.
** Bright House Networks, RCN and Cincinnati Bell subscriber counts are estimates
*** Top cable and DSL providers represent approximately 98% of all subscribers
Company subscriber counts may not represent solely residential households

About Leichtman Research Group, Inc.

Leichtman Research Group, Inc. (LRG) specializes in research and consulting on the impact and adoption of broadband products and services. LRG combines on-going surveys and analysis with years of hands-on industry experience to provide companies with a richer understanding of the opportunities and challenges in today’s broadband market. For more information about LRG, please call (603) 397-5400 or visit www.LeichtmanResearch.com.

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