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Broadband Bounces Back with Record Quarter

Over Two Million Add High-Speed Internet Service in the Third Quarter of 2003

Durham, NH � November 12, 2003 � Leichtman Research Group, Inc. (LRG) found that the major US cable and DSL providers added a combined total of over two million high-speed Internet subscribers in the third quarter of 2003. Net additions for the quarter were the largest ever, and nearly one-half million more than in the second quarter of 2003. At the end of the third quarter of 2003, the leading cable and DSL providers in the US accounted for nearly 22.7 million high-speed Internet subscribers.

Other key findings include:

  • Top cable operators maintain a 64% share of the overall US market versus DSL, accounting for nearly 14.5 million high-speed Internet subscribers
  • DSL providers had a record quarter with nearly 800,000 net additional subscribers, representing 39% of the net high-speed Internet additions for the quarter versus cable
  • Four of the five top high-speed Internet providers in the US � Comcast, SBC, Verizon and Cox � recorded their best quarters ever for net additions
  • The top ten US cable providers now cumulatively have high-speed Internet services available to 88% of their total network footprint, while the top four DSL providers are cumulatively approaching 70% availability

�High-speed Internet growth in the third quarter of 2003 successfully rebounded from the previous quarter�s results,� said Bruce Leichtman, president and principal analyst for Leichtman Research Group, Inc. �However, the market was stimulated by nearly every major broadband provider offering aggressive discounts for new subscribers. Without these promotions, this level of growth may prove to be difficult to maintain.�

Broadband Internet Provider Subscribers at end of Q3 2003 Net Adds in Q3 2003
Cable
Comcast 4,861,000 472,700
Time Warner 3,046,000 190,000
Cox 1,844,125 169,290
Charter 1,489,700 140,700
Cablevision 984,800 63,695
Adelphia 876,890 95,890
Bright House Networks* 590,000 30,000
Mediacom 261,000 27,000
Insight 208,500 29,000
RCN** 187,431 12,843
Cable One 121,700 15,100
Total Top Cable*** 14,471,146 1,246,218
DSL
SBC 3,139,000 365,000
Verizon 2,116,000 185,000
Bell South 1,336,000 111,000
Qwest* 570,000 10,000
Covad 491,000 38,000
Sprint 264,000 41,000
ALL TEL 129,975 24,797
Cincinnati Bell 93,000 6,000
Century Tel 76,300 8,300
Total Top DSL*** 8,215,275 789,097
Total Broadband 22,686,421 2,035,315
Sources: The Companies and Leichtman Research Group, Inc.
* Bright House Networks and Qwest subscriber counts are estimates
** RCN subscriber counts reflect a recent cable system sale
*** Top cable and DSL providers represent approximately 98% of all subscribers
Company subscriber counts may not represent solely residential households.

About Leichtman Research Group, Inc.

Leichtman Research Group, Inc. (LRG) specializes in research and consulting on the impact and adoption of broadband products and services. LRG combines on-going surveys and analysis with years of hands-on industry experience to provide companies with a richer understanding of the opportunities and challenges in today�s broadband market. For more information about LRG, please call (603) 397-5400 or visit www.LeichtmanResearch.com.

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